Shipping policy

  • Hanya l-Shipping & Delivery Policy m9adda nichem b l-vibe dyal "Big Brand" o fiha ga3 l-ma3loumat dyal Batooz LLC. Copier hadchi o 7etto f l-page dyal Shipping f Shopify:


    Shipping & Delivery

    Where do we deliver?

    We proudly ship across the entire United States. Whether you are ordering a high-performance mower or a portable power solution, we ensure your equipment reaches your doorstep safely.

    Shipping Cost

    At Batooz LLC, we believe in transparent pricing. Enjoy Free Standard Shipping on all orders, with no hidden fees at checkout.

    Delivery Details

    To ensure you get your tools as quickly as possible, we maintain a streamlined fulfillment process:

    • Order Cut-off Time: 11:00 PM EST (UTC -5)

    • Handling Time: 1 business day (Mon–Fri)

    • Transit Time: 1–3 business days (Mon–Fri)

    Multiple Addresses

    We do not support shipping to multiple addresses within a single order. If you need items delivered to different destinations, please place separate orders for each address.

    Order Status & Tracking

    Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for the tracking information to update in the carrier's system.

    If your order has not arrived within 20 days of purchase, please contact us at Contact@batooz.com with your name and order number so we can investigate immediately.

    Returns & Exchanges

    We stand behind the quality of our products. We accept returns within 90 days of delivery, provided the items are unused and in their original packaging.

    If your item arrives damaged during transit, please email us immediately with your order number and a photo of the damage. We are committed to resolving any issues swiftly. For more information, please visit our full Return Policy.

    Customer Support

    Our team is dedicated to providing world-class service. We are available to assist you with any inquiries regarding your order or our products.

    • πŸ“ Address: 830 Meredith Way, Sparks, NV 89431, USA

    • βœ† Phone: +1 775 213 6804

    • βœ‰ Email: Contact@batooz.com

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